Frequently asked questions

AstroGuruPlus is an astrology platform offering educational guides to the zodiac, Vedic astrology, tarot and numerology. Personalised services such as birth charts, Kundli matching and Panchang are being prepared and will launch only once they run on verified calculations. See our services for the current status of each one.

Today you can read our zodiac and learning guides and use the free numerology Life Path calculator. Tarot readings and Vedic consultations are available by enquiry only — contact us to ask about availability. Horoscopes, birth charts, Kundli matching, transit reports and Panchang are marked “coming soon”.

No one can guarantee what will happen in your life. Astrology, tarot and numerology are traditions for reflection and cultural or spiritual interest. We do not promise outcomes about marriage, children, health, money, jobs or relationships, and our content is not a substitute for professional advice. Please read our disclaimer.

Android and iOS apps are planned but not yet available. We will link to the official Google Play and App Store listings from this website once they are published. Please be careful of any app that claims to be ours before then.

A birth chart is calculated for the exact moment and location of your birth. The time and place determine your ascendant (Lagna) and house positions, which can change within minutes. Without them, a chart cannot be calculated accurately.

At present the website has no accounts, forms that send data to us, or tracking analytics. The numerology calculator works entirely in your browser. If you email or phone us, we receive what you choose to share. Our Privacy Policy explains this in full and will be updated before any new data collection begins.

No. We do not sell personal data. Any service providers we use in future (for example hosting or payments) will be listed in our Privacy Policy.

Not yet. No subscriptions or online payments are offered on the website at present. If subscriptions are introduced — on the website or in our apps — the price, billing period, renewal terms and how to cancel will be shown clearly before you pay.

Because online payments are not yet offered, there is nothing to refund through the website today. For services arranged directly with us, the refund and cancellation terms will be agreed in writing before you pay. Our Refund and Cancellation Policy explains the approach and how to raise a request. In future apps, purchases made through Google Play or the App Store may follow those stores’ refund processes.

Contact us at [email protected] with the date, amount and any transaction reference (do not send full card numbers or PINs). We will look into it and respond. You can also contact your bank or payment provider.

The website does not currently have user accounts. To ask us to delete information you have shared with us — for example by email — follow the steps on our account and data deletion page. When our apps launch, you will also be able to delete your account from inside the app.

Email [email protected] or call +91 93819 33673. You can also write to us at the address on our contact page.

Email [email protected] with “Complaint” in the subject line, describing the issue and what you would like us to do. We will acknowledge your complaint and respond. You may also have rights to contact consumer or data protection authorities — see our Terms and Privacy Policy.