Account and Data Deletion

1. Overview

This page explains how to ask AstroGuruPlus to delete your account and associated personal data, for the AstroGuruPlus website and the AstroGuruPlus apps on Google Play and the Apple App Store.

The website does not currently offer user accounts and the apps have not yet been released. You can still use this process to ask us to delete any personal information you have shared with us — for example in emails or when arranging a consultation.

2. Deleting your account in the app

When the AstroGuruPlus apps launch with user accounts, you will be able to delete your account from inside the app. We will add the exact steps here at launch. The in-app option and the request process below will both remain available.

3. Request deletion by email or phone

1. Email [email protected] with the subject line “Account deletion request”. If you have an account, send the email from the address registered to it, or include your registered phone number.
2. Tell us what to delete — your whole account and all associated data, or only specific information such as saved birth details.
3. Cancel any active subscription bought through Google Play or the App Store from your store account; deleting your AstroGuruPlus account does not automatically cancel a store subscription.
4. Verify your request. To protect you, we may ask you to confirm that the request came from you. We will only ask for information needed to do this.
5. Confirmation. We will email you when your request has been completed, or explain if any information must be kept.

If you cannot email us, call +91 93819 33673 and we will help you make a request.

4. What we delete

• Your account profile, such as your name, email address and phone number
• Birth details you have provided (date, time and place of birth)
• Saved charts, reports, readings and preferences linked to your account
• Correspondence with us that we no longer need to keep

5. What we may need to keep

We may keep some information where the law requires it or where it is necessary for a legitimate reason, and only for as long as needed. For example:

• invoices and payment records needed for tax and accounting law;
• records needed to handle an open complaint, dispute or refund;
• information needed to prevent fraud or abuse or to comply with a legal request.

Information we retain is kept securely and used only for these purposes. Purchase records held by Google or Apple are governed by their own privacy policies.

6. Data stored on your device

Preferences stored by the website in your browser (such as your theme choice) are not held by us. You can remove them with the “Clear all AstroGuruPlus preferences” button on our Cookie Policy page or through your browser settings.

7. Contact